For orders within Canada, delivery typically takes 5-7 business days. If you are ordering from overseas, please allow 7-16 days for delivery. You will receive specific delivery details in your confirmation email once your order is on its way.

We strive to get your gear to you as fast as possible! If you place your order before 11:00 PM, we will ship your package the next business day free of charge.

Once your order has been shipped, you will automatically receive a confirmation email containing a tracking link. You can use this link to check the status of your shipment at any time.

We offer a 30-day money-back guarantee. If you aren’t 100% satisfied with your purchase, you can return any unused items within 30 days of receipt. Refunds are issued to your original payment method or as store credit once the items arrive back at our warehouse.

Our clothing is designed to fit true to size. To ensure the perfect fit, we recommend checking the size guide located on each product page. If you are still unsure or strictly between sizes, feel free to contact us for advice!

 Yes! We want you to feel confident in your look. If you order the wrong size, we offer easy exchanges to help you get the perfect fit. Please contact our support team to start the process.

We are here to help! You can email us at info@zenzasion.com or use the contact form on our website. We aim to reply to all inquiries within 48 hours. Our support team is available Monday to Friday, 9:00 AM – 5:00 PM.

We accept secure payments via major credit cards. Our website uses SSL technology and firewalls to ensure your payment information is kept safe and private.

We process orders very quickly (often shipping the next business day). If you need to make a change or cancel, please contact us immediately at info@zenzasion.com. While we cannot guarantee changes once the packing process has begun, we will do our best to accommodate your request.

 Yes, we do! We offer a "Buy More, Save More" discount on our collections. For example, buying 2 items gets you an extra 10% off, and buying 5 items can get you 25% off. The discount is applied automatically at checkout.

We prioritize quality and sustainability. Many of our items are crafted from high-quality Italian fabrics, designed for durability and comfort. We focus on "slow fashion," meaning our clothes are made to retain their shape and character even with frequent wear.

To keep your items looking their best for years to come, we recommend following the specific care instructions on the inner label of each garment. generally, our high-quality fabrics benefit from gentle washing and air drying to maintain their premium texture.

Yes! If you sign up for our newsletter, you can receive an immediate 10% discount on your first order. It’s also the best way to stay updated on new product drops and restocks.